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Policies

Size & Fit

Our size chart helps you pick the perfect size for your Zees. If you happen to receive your Zees and you find that they do not fit you the way you wish, you can exchange your size with EGP 20 fee.

Size Chart

Shipping

Shipping fees starting EGP 50 all over Egypt, depending on the city zone.

In the case of product return, the buyer is required to only pay the delivery fees of EGP 50 for the return process.  

Exchange fees EGP 20.

Guarantee

We choose the product quality to meet Zee standards and objective to provide premium products. 

We offer 2 years warranty.  

Payment

There are two payment methods we provide; Cash on delivery & Credit/debit card payment.

We do not save or collect any data as the payment is done through the Bank's payment gateaway using OTP.

 

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

 

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, modified, or improperly destroyed.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with encryption.

Track Order

Our size chart helps you pick the perfect size for your Zees. If you happen to receive your Zees and you find that they do not fit you the way you wish, you can exchange your size with EGP 20 fee.

Returns & Exchanges

-Refunds: refunds are available in our branch. We are currently available in: Our shop is at  mall of Arabia gate 15

-Return policy refund is available within 7 days from purchase.

-Return fees EGP 50.